Map a process from request to completion.
Start with one familiar workflow and identify what each team needs to move the work forward.
Read the guide
- Choose one complete process. Pick a recent order, shipment, purchase, service job, or employee request. Define where it begins and what marks it complete.
- Trace the handoffs. Record who creates the request, who reviews it, and which team acts next. Include exceptions such as a missing document or a returned approval.
- List the records involved. Note the forms, spreadsheets, attachments, and reports used at each step. Mark where the same information is entered again.
- Set the review priorities. Identify which status updates, approval decisions, and supporting records must stay visible. Bring that process map to your walkthrough.
Bring to your demo: one process map and a representative set of records, with sensitive information removed.
